Last Updated: August 10, 2026

At Noorbil.com, we aim to provide our customers with a secure, simple, and convenient payment experience. This Payment Policy explains the payment methods available on our website and the terms applicable to payments for orders.

1. Available Payment Methods

Depending on availability, Noorbil.com may offer the following payment methods:

• Cash on Delivery (COD)

• Credit Card

• Debit Card

• Online Payment

• Bank Transfer

• Other payment methods displayed during checkout

The available payment methods may vary depending on the customer's location, order, product, or other circumstances.

2. Cash on Delivery (COD)

Cash on Delivery allows customers to pay for their order when the order is delivered.

For COD orders:

• The customer must pay the full amount due at the time of delivery.

• The customer should ensure that someone is available to receive the order.

• Delivery charges, if applicable, will be included in the order total.

• Repeated refusal to accept confirmed orders may result in restrictions on future COD orders.

COD availability may be limited for certain products, locations, or orders.

3. Online Payments

Where online payment is available, customers may pay using the payment methods displayed at checkout.

Online payments may be processed through authorized third-party payment service providers.

Noorbil.com does not intentionally store complete credit or debit card details on its own website unless specifically required and securely handled in accordance with applicable requirements.

Customers should ensure that the payment information they provide is accurate and authorized for use.

4. Payment Confirmation

After completing an online payment, customers may receive an order or payment confirmation through email, SMS, WhatsApp, or other available communication methods.

An order is considered confirmed only after the payment has been successfully authorized or the order has otherwise been accepted by Noorbil.com.

A payment authorization does not necessarily guarantee product availability.

5. Payment Failure

If an online payment fails, is declined, reversed, or remains incomplete, the order may not be processed.

Customers may be required to:

• Try the payment again.

• Use another available payment method.

• Contact customer support for assistance.

If an amount has been deducted from the customer's account but the order was not successfully confirmed, the customer should contact us with the relevant transaction information.

6. Incorrect or Duplicate Payment

If a customer believes that they have been charged incorrectly or more than once for the same order, they should contact Noorbil.com as soon as possible.

We may request:

• Order number

• Payment transaction/reference number

• Date and amount of payment

• Customer name and contact information

• Other information necessary to investigate the transaction

After verification, any eligible refund will be handled according to our Refund Policy.

7. Pricing and Order Total

The total amount payable for an order may include:

• Product price

• Applicable taxes or fees

• Delivery charges

• Any applicable discounts or promotional adjustments

The final payable amount will be displayed during the checkout process before the customer completes the order, where applicable.

8. Promotions and Discounts

Promotional discounts, coupons, vouchers, or special offers may have specific terms and conditions.

Unless otherwise stated:

• Promotions cannot be exchanged for cash.

• Only valid promotional codes may be used.

• Some products may be excluded from promotions.

• Multiple promotional offers may not be combined.

• Promotional offers may be withdrawn or changed without prior notice.

9. Refunds

If an order qualifies for a refund, the refund will be processed according to our Refund Policy.

Where possible, refunds for online payments will be made through the original payment method.

For Cash on Delivery orders, customers may be asked to provide appropriate payment details for processing an approved refund.

10. Payment Security

We take reasonable measures to protect payment-related information and transactions.

However, no online payment system can be guaranteed to be completely secure.

Customers should:

• Never share passwords, PINs, OTPs, or payment verification codes with anyone claiming to represent Noorbil.com.

• Verify payment requests before making a payment.

• Contact us if they suspect unauthorized payment activity.

Noorbil.com will not normally ask customers to share confidential passwords, PINs, or OTPs.

11. Third-Party Payment Providers

Some payments may be processed by third-party payment providers.

Such providers may have their own terms, privacy policies, and security procedures.

Customers should review the applicable policies of the payment provider when using its services.

12. Payment Disputes

If you believe there is an error with a payment or transaction, please contact our customer service before initiating a formal payment dispute where possible.

We will review the transaction and attempt to resolve the issue promptly.

13. Policy Changes

Noorbil.com reserves the right to update or modify this Payment Policy at any time.

Any changes will be published on this page with an updated "Last Updated" date.

14. Contact Us

If you have any questions regarding this Payment Policy, please contact us:

Website: Noorbil.com

Thank you for shopping with Noorbil.com.